Certified Pega Decisioning Consultant (CPDC) Practice Exam 2025 - Free CPDC Practice Questions and Study Guide

Question: 1 / 510

Which statements about the Supervisor's role are accurate?

Supervisors cannot view customer interaction reports

Supervisors can monitor adaptive models and customer interactions

The statement that Supervisors can monitor adaptive models and customer interactions is accurate because the Supervisor role is designed to give users the ability to oversee and manage various aspects of customer interactions, utilizing Pega's tools effectively. With this capability, Supervisors have the necessary insights to evaluate the performance of adaptive models and understand how they influence customer engagements. This oversight helps in optimizing decision-making processes, enhancing customer experience, and ensuring that the adaptive models function as intended.

By monitoring these interactions and models, Supervisors can address issues, provide feedback for improvements, and ensure that the strategies implemented align with the overall business goals. This level of involvement is crucial for maintaining effective decisioning systems, thereby reinforcing the significance of the Supervisor position in the Pega ecosystem.

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Supervisors only work with Decision Architects

Supervisors can only manage user roles

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